Refund Policy

Last updated: 25 July 2026

At GovtJobPreparation.org, we want you to be completely satisfied with your subscription. Please read our refund policy carefully.

Eligibility for Refund

You are eligible for a full refund if:

• You request a refund within 24 hours of purchase
• You have not taken any practice tests or accessed premium content
• The refund request is for a subscription purchase (not contest entry fees)

Non-Refundable Cases

• Refund requested after 24 hours of purchase
• Any subscription where at least one practice test has been attempted
• Contest entry fees (once the contest has started)
• Partial refunds for unused subscription days

How to Request a Refund

Email us at support@govtjobpreparation.org with:

• Your registered email address
• Razorpay Payment ID (found in your email receipt)
• Reason for refund request

Refund Processing

Approved refunds are processed within 5-7 business days to your original payment method. Razorpay processes the actual transfer which may take an additional 2-3 business days depending on your bank.

Technical Issues

If you experience a technical issue that prevents you from accessing the platform after payment, please contact us immediately. We will either resolve the issue or provide a full refund regardless of the 24-hour window.